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Contact Service

Industrial Systems Support Team: +1 (508) 506-2888
ILT Medical Systems Support Team: +1 (763) 231-0783

IPG is your ideal partner to provide service and support for precision laser cutting and welding systems. Our Field Service Team is supported by a global organization which includes parts warehousing, applications engineers and scientists, as well as design and manufacturing teams that build the products. In addition to warranty coverage, IPG offers a variety of support packages to fit your needs.

IPG Support Capabilities and Offerings

The IPG Field Service Engineers provide installation and immediate warranty support for all IPG Systems. In addition, IPG Service offers a variety of other services such as:

  • Preventative Maintenance
  • Per-call service
  • Applications optimization
  • Training
  • Support Contracts

Parts Ordering Process

When ordering parts and you are not sure of the part number or require parts pricing, please send your request using the form on the right. For faster responses, please include system type as well as serial number. Upon receipt IPG will issue you an updated parts pricing quotation for your review. 

Technical Support and Service